Shipping & Return
Shipping Policy
- Pan-India Delivery: We ship across India via trusted courier partners.
- Dispatch Time: Orders are typically dispatched within 2–4 business days of confirmation.
- Delivery Time: Standard delivery takes 5–7 business days, depending on your location.
- Order Tracking: Once shipped, tracking details will be shared via email or WhatsApp.
Return & Exchange Policy
- We accept returns/exchanges only for defective, damaged, or incorrect items.
- Return Request Window: Must be initiated within 48 hours of delivery.
- Products must be:
- Unused & unwashed
- In original condition with tags & packaging intact
Non-Returnable Items
- Sale/discounted items
- Customized or altered products
- Items returned without prior approval
To Initiate a Return/Exchange
- Email: houseofbasant@gmail.com
- WhatsApp: +91 78785 44801
- Include your order number, issue details, and clear product images.